QuickSafety would like to share with our user community, as well as those who may be contemplating asking QuickSafety to disclose user data, our policies on responding to such requests:
- Because QuickSafety is a service provider to other businesses, requests for user data should be referred in the first instance to a Team Owner or administrator. If you send a data request to QuickSafety and the data is accessible to the team or user, we will start by forwarding your request so it’s best to start there first.
- QuickSafety provides prior notice to impacted Team Owners, administrators, or, where appropriate, individual team members, when legal process is received in criminal or civil matters and such disclosure is not specifically prohibited by law or where QuickSafety determines in its sole discretion that providing notice could create a risk of harm to specific people, to children or to QuickSafety’s rights and property interests including the security of its network.
- QuickSafety requires that any individual issuing legal process to QuickSafety properly domesticate the process and serve QuickSafety in a jurisdiction where it is resident or has a registered agent to accept service on its behalf.
- QuickSafety does not accept legal process directly from law enforcement entities outside the U.S. or Canada. Foreign law enforcement agencies should proceed through a Mutual Legal Assistance Treaty or other diplomatic or legal means to obtain data through a court where QuickSafety is located. QuickSafety responds to legal process in a manner consistent with the Electronic Communications Privacy Act, 18 U.S.C. §§2501 et seq., and relevant case law. QuickSafety does not disclose account content absent a search warrant in criminal cases. In civil cases, QuickSafety cannot disclose content without sufficient legal process and the consent of the appropriate QuickSafety customer(s).
- Team Owners and Administrators have flexibility to configure the message retention options for their teams. These settings govern the vast majority of data collected by QuickSafety. For more information on the types of data that QuickSafety collects and for how long such data is retained, please see: https://QuickSafety.com/privacy-policy
- Content removal requests should be directed to Team Owners or administrators. As described in QuickSafety’s Terms of Service, there are certain limitations on the appropriate use of QuickSafety and QuickSafety reserves the right to remove content that violates its policies. However, these decisions are better made in most cases by the Team Owners rather than QuickSafety. QuickSafety does remove images involving sexual exploitation of children and report such images to the National Center for Missing and Exploited Children. QuickSafety publishes a Transparency Report summarizing user data requests and content take down requests.